At ACE Procomp, we strive to deliver the highest quality IT products and services. However, if you're not entirely satisfied with your purchase or service, please review our refund and cancellation terms below.

1. Cancellation Policy Orders for physical products can be canceled before dispatch only. Once dispatched, cancellations are not allowed. For service-based purchases (like AMC or consulting), cancellations are allowed within 24 hours of payment, provided the service has not yet started. To request a cancellation, contact our support team via email or phone with your order ID.

2. Refund Policy Refunds are only applicable for: Wrong product delivered Damaged product received (must be reported within 24 hours of delivery) Duplicate payments For services, partial or full refunds are reviewed on a case-by-case basis, depending on the scope and stage of work.

3. Refund Process Once approved, refunds will be processed within 7–10 business days to the original mode of payment. You will be notified by email once the refund has been initiated.

4. Non-Refundable Items Software licenses or products with activation keys Custom-configured IT equipment Services that have been fully delivered or partially used

5. Contact Information For any refund or cancellation requests, please contact us at:
📧 Email: INFO@ACEPROCOMP.IN
📞 Phone:+91 98430 38583, +91 98427 38583
📍 Address: ACE PROCOMP 2A, Sri Padma Suganya Complex, Co-operative Colony Road, K.K. Pudur Post, Coimbatore - 641038.